Welcome to Gifty Platform Limited.
Last updated: July 29, 2026
These Terms of Use outline the rules and conditions for using the official website of GIFTY Platform Limited, located at https://gifty.asia/.
By accessing or using this website, you agree to comply with these Terms of Use. If you do not agree with any part of these terms, please discontinue use of the website.
1. About GIFTY
GIFTY Platform Limited is a Bangladesh-based B2B digital gift card, reward, incentive, and loyalty solution provider. GIFTY provides digital gift cards, physical gift cards, campaign-based voucher solutions, corporate reward programs, loyalty solutions, and merchant-based redemption services for businesses, corporate clients, merchants, and end users.
2. Definitions
For the purpose of these Terms of Use:
“Company,” “GIFTY,” “We,” “Our,” or “Us” refers to GIFTY Platform Limited.
“User,” “You,” or “Your” refers to any person, visitor, customer, client, merchant, corporate representative, or end user who accesses or uses this website or any related GIFTY service.
“Services” refers to GIFTY’s digital gift cards, reward solutions, loyalty solutions, voucher services, merchant redemption solutions, campaign services, website features, and related support services.
“Merchant” refers to any business or retail partner whose products, services, gift cards, vouchers, offers, or redemption facilities may be available through GIFTY.
“Corporate Client” refers to any business, organization, or authorized representative purchasing or using GIFTY solutions for employees, customers, partners, sales teams, distributors, campaign participants, or other recipients.
3. Use of Website
You may use this website for lawful purposes only. You agree not to use the website in any way that may damage, disable, interrupt, misuse, or interfere with the website, its content, its services, or any connected system.
You must not:
• Use the website for fraudulent, misleading, illegal, or unauthorized purposes.
• Attempt to gain unauthorized access to any system, account, database, server, or restricted area.
• Copy, modify, reproduce, distribute, or exploit website content without written permission.
• Use the website to transmit harmful code, spam, phishing content, or malicious activity.
• Misrepresent your identity, organization, authority, or relationship with GIFTY.
4. Cookies
GIFTY may use cookies and similar technologies to improve website functionality, user experience, analytics, and service performance.
By using this website, you agree to the use of cookies in accordance with GIFTY’s Privacy Policy. Some third-party service providers, analytics tools, or embedded services may also use cookies based on their own policies.
You may disable cookies through your browser settings, but some parts of the website may not function properly as a result.
5. Products, Services, and Availability
GIFTY provides various gift card, reward, loyalty, voucher, and campaign-based solutions. Product availability, merchant availability, redemption options, denominations, expiry dates, campaign rules, and service conditions may vary depending on the merchant, corporate client, campaign type, and applicable agreement.
GIFTY reserves the right to update, modify, suspend, or discontinue any product, service, website feature, merchant offer, or campaign without prior notice, where required for operational, commercial, technical, legal, or security reasons.
6. Gift Cards, Vouchers, Rewards, and Loyalty Points
Gift cards, vouchers, reward codes, offer codes, and loyalty points issued through GIFTY may be subject to specific terms and conditions, including:
• Merchant-specific redemption rules
• Expiry dates
• Product or service limitations
• Campaign rules
• Corporate client instructions
• Redemption location or channel restrictions
• Technical validation requirements
• Fraud prevention and security checks
Users are responsible for reviewing the applicable redemption instructions and terms before using any gift card, voucher, reward code, offer code, or loyalty point.
7. Refund, Cancellation, and Exchange
Refund, cancellation, and exchange requests are governed by GIFTY’s separate Refund & Exchange Policy.
In general, GIFTY gift cards, vouchers, offer codes, reward codes, and loyalty points are usually non-refundable, non-transferable, and non-exchangeable once issued, delivered, redeemed, expired, or partially used.
Any refund, cancellation, or exchange request is subject to verification, merchant approval, corporate client approval, campaign rules, system status, and GIFTY’s internal review.
For refund or exchange-related queries, users may contact GIFTY support through the official contact details provided on this website.
8. Intellectual Property Rights
Unless otherwise stated, all content on this website, including text, graphics, logos, icons, images, designs, documents, website layout, branding, product names, and other materials, are owned by or licensed to GIFTY Platform Limited.
All intellectual property rights are reserved.
You must not:
• Republish website content without permission.
• Sell, rent, or sub-license website material.
• Reproduce, duplicate, or copy website content for commercial use.
• Redistribute GIFTY content without written approval.
• Use GIFTY’s logo, brand assets, or artwork without permission.
9. User Comments and Submitted Content
Certain sections of the website may allow users to submit comments, inquiries, feedback, or other information.
By submitting content to GIFTY, you confirm that:
• You have the right to submit such content.
• The content does not violate any third-party intellectual property rights.
• The content is not defamatory, offensive, unlawful, misleading, or harmful.
• The content will not be used to promote unauthorized commercial activity, spam, or illegal activity.
GIFTY reserves the right to monitor, edit, remove, or reject any user-submitted content that is inappropriate, offensive, misleading, unlawful, or in breach of these Terms of Use.
By submitting comments, feedback, or information, you grant GIFTY the right to use, reproduce, edit, and process such content for service, communication, support, operational, or business purposes, subject to applicable privacy laws and policies.
10. Hyperlinking to Our Website
The following organizations may link to GIFTY’s website without prior written approval:
• Government agencies
• Search engines
• News organizations
• Online directory distributors
• Business information platforms
Such links must not be deceptive, must not falsely imply sponsorship or endorsement, and must fit within the context of the linking party’s website.
Other organizations may request permission to link to GIFTY’s website by contacting us through official communication channels.
No use of GIFTY’s logo, brand elements, or artwork is allowed for linking or promotional purposes without prior written approval from GIFTY Platform Limited.
11. Third-Party Links and Merchant Websites
This website may include links to third-party websites, merchant websites, partner platforms, payment gateways, or external services.
GIFTY is not responsible for the content, policies, accuracy, availability, security, or practices of any third-party website or external platform. Users are advised to review the terms and privacy policies of third-party websites before using them.
Accessing third-party links is at the user’s own risk.
12. Content Liability
GIFTY shall not be responsible for content appearing on external websites that link to GIFTY or refer to GIFTY without authorization.
You agree to protect and defend GIFTY against any claims arising from content published on your website, platform, or communication channel that references GIFTY in a misleading, unlawful, defamatory, obscene, criminal, or rights-infringing manner.
No link should appear on any website that may be interpreted as defamatory, obscene, criminal, misleading, or in violation of any third-party rights.
13. Limitation of Liability
GIFTY aims to keep website information accurate, updated, and available. However, GIFTY does not guarantee that the website will always be error-free, uninterrupted, fully updated, or free from technical issues.
To the extent permitted by applicable law, GIFTY shall not be liable for any direct, indirect, incidental, consequential, or business loss arising from:
• Use or inability to use the website
• Technical errors or downtime
• Incorrect or outdated information
• Third-party website links
• Merchant-side service issues
• Unauthorized access or misuse
• User failure to follow redemption instructions or campaign terms
14. Security and Fraud Prevention
GIFTY may take necessary action to protect its users, corporate clients, merchants, systems, campaigns, and transactions from fraud, misuse, unauthorized access, suspicious activity, or security risks.
GIFTY reserves the right to suspend, block, cancel, or investigate any account, voucher, code, transaction, request, or activity if fraud, misuse, unauthorized access, duplicate claim, or violation of terms is suspected.
15. Privacy
Use of this website is also governed by GIFTY’s Privacy Policy. By using this website, you agree that GIFTY may collect, use, store, and process information in accordance with its Privacy Policy and applicable laws.
16. Changes to These Terms
GIFTY Platform Limited may update or revise these Terms of Use at any time. Any changes will be posted on this page with an updated revision date.
Continued use of the website after changes are published means you accept the updated Terms of Use.
17. Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of Bangladesh.
Any dispute arising from the use of this website or GIFTY’s services shall be subject to the applicable laws and jurisdiction of Bangladesh.
18. Contact Information
For any questions, concerns, or support requests regarding these Terms of Use, please contact GIFTY through the following channels:
Email: hello@gifty.asia
Website: https://gifty.asia/#contact
Support Number: (+880) 9699 800 143
GIFTY Platform Limited reserves the right to accept, reject, suspend, modify, or restrict access to any website feature, product, service, gift card, voucher, campaign, user activity, or transaction where required for operational, legal, security, or business reasons.
